Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should AttendStudents should have the following prerequisite knowledge prior to attending this course:
Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should AttendThis course is designed for help-desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using Mac OS X Server.
What You Will LearnStudents should have the following prerequisite knowledge prior to attending this course:
The Apple Certified Technical Coordinator (ACTC) 10.6 Bootcamp is a combined delivery of the Snow 101 and Snow 201 courses, along with the associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting on Mac OS X and the best methods for effectively supporting users of Mac OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered.
Course durations vary, so please check the Schedule, and contact your selected Apple Authorized Training Center for details.
Who Should AttendThis course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs.
What You Will LearnSee the Snow 101 and Snow 201 course outlines.
PrerequisitesStudents should have the following prerequisite knowledge prior to attending this course:
Included In The Cost Of The Course: Course Book, Breakfast And Lunch, And Certification Test Voucher!
An Adobe Certified Instructor for Adobe Premiere Pro with over twenty years of video editing experience. Rich has a Master of Science degree in Instructional Media and was one of the beta testers for Premiere Pro 1.5. He currently works in the eLearning department at a technology center and specializes in streaming media for health education. Rich emphasizes real-world problem solving and provides "hands-on" experiences for students.
Margaret "Margee" Gaeddert, is a certified professional designer and owner of G Art & Design in Oklahoma City. A 30 year career in design as an art director, graphic designer, illustrator, and web designer has awarded her regional, national and international awards. She has worked with Fortune 500 and 1000 corporations such as AOL, Avon, Bristol-Myers Squibb Co, Sony Music, CNBC.com and Gucci. Local corporations include American Fidelity, KOCO Television, Metropolitan Library Association and Sperry Van Ness. She teaches design at the University of Central Oklahoma. Gaeddert enjoys serving on the board of the Oklahoma Watercolor Association, and two design advisory boards supporting education in Oklahoma. She holds a bachelor's of fine arts degree and is an accomplished award winning fine artist in watercolor media, calligraphy and caricature art.
Mr. Gaines is a certified professional in both Logic Pro 8 and Soundtrack 2. He is currently in demand as an instructor of both applications. Current projects include independent film work and collaboration on the television series, LA Ink. Jason Gaines is a New York City based trumpeter, composer and arranger. He has performed and recorded with some of the most influential performers in the jazz idiom including Arturo Sandoval, Roy Hargrove, Joshua Redman, Freddie Hubbard, Jackie McLean, Gerald Wilson and others. He holds degrees from Manhattan School of Music, New York University and Teachers College, Columbia University.
Foster Johnson is the Owner and Lead Creative for Foster Johnson Studios. He has 10 years of professional creative development and leadership experience in interactive, print and advertising, executing creative direction, art direction and team strategy. An architect of numerous web based commerce and database connectivity solutions, as well as e-commerce, telecoms, entertainment, advertising, publishing, photography and video for broadband. Johnson is an Adobe Certified Instructor (ACI) with expert level application skills in Adobe Creative Suite 3, including: Flash using ActionScript 3.0, Dreamweaver, Photoshop, Illustrator, Premiere Pro, After Effects Pro, InDesign, Acrobat Pro, Captivate 3.0, LiveCycle ES as well as QuarkXPress and web application development using advanced CSS, SQL, AJAX, XML, RSS, Google AdSense and AdWords.
Rick Allen Lippert is president of Lippert Media in Oklahoma City with 30 years experience on both sides of the camera. Specializing in industrial production, he has won numerous awards for his writing, producing, and directing for clients such as the Oklahoma Arts Institute, Oklahoma City University, the City of Oklahoma City, the University of Central Oklahoma, the U.S. Coast Guard, the U.S. Department of Transportation and the Federal Aviation Administration.His commercial clients include CompSource Oklahoma and Dane Design. Rick has been using Final Cut Pro since version 1.25. As an adjunct instructor, he teaches video production at Oklahoma City Community College and media writing at the University of Oklahoma.
Kiri Christopher Roberts is the creative director of One Media USA, a media production house located in Albany, NY. Born in Zimbabwe, Kiri migrated to the UK where he received a Masters in Audio Production from the University of Westminster in London. With a diverse international experience he has worked on music production, TV commercials, documentary films, music videos and currently ‘Frozen River’ the movie. Kiri is also a contributing writer for the Edit-Well magazine whose editor is Larry Jordan of LA. Kiri balances his time between his business and as a trainer for Apple Pro Apps. He is an Apple Certified end user and trainer for Motion 3, FCP6, STP2 & Logic 8.
Adam Karneboge, an avid road warrior and trainer for Metro Technology Centers, is a partner, and Director of Services & Technology, for MacSpecialist, a full-service Apple shop with locations in Villa Park and Chicago, IL. Adam is an Apple Certified Macintosh Technician, Apple Certified Technical Coordinator and Apple Certified System Administrator, teaching all of Apple's IT courses. including Xsan. Over the past five years, Adam has taught more than 160 classes for Apple, MacSpecialist, AATC's, and various companies and school districts, to outstanding reviews. He is also an avid fan who wholeheartedly stands with the Chicago Cubs. He wants you to know that he has a brick in the pavement outside Wrigley Field reading, "The Karneboge's, If It Takes Forever.”
Rob Daniels is President and Owner of Tech Wyze, Inc., in Kansas City, a computer consulting and training company. Rob began his career in professional digital photography in the early 1990s and found himself supporting his employer's computer imaging systems. After making a transition into the IT world, he became network manager of a publishing company and spent four years training graphics professionals across North America. Later, Rob established his own IT company to support such clients as Hallmark Cards, Kansas City Power & Light, and many more. Rob is a CompTia Certified Technical Trainer +, Apple Certified Trainer, and Adobe Certified Instructor. He holds numerous other IT certifications.
Cameron L. Fadjo is an instructor of iPhone/Objective-C 2.0 and Java development at Columbia University's Teachers College. A former Business Specialist with Apple and product specialist for Native Instruments, GmBH, Mr. Fadjo has over seven years of experience as a corporate trainer and leader. He holds a certification as a teacher in the state of New Hampshire and as a certified professional in Logic Pro 8. In addition, he holds a Bachelor of Music (B.M) in Music Synthesis from Berklee College of Music and an M.A. (Instructional Technology and Media) and Ed.M. (Cognitive Studies in Education) both from Teachers College, Columbia University. While he is pursuing his PhD from Columbia University, Mr. Fadjo is the lead researcher on a 4-year project using innovative and experimental ways to teach computer science and is concurrently the Director of the iPhone Development Group at Teachers College.
